Nicole Thompson LCSW offers teletherapy for anxiety therapy, depression counseling, and life transitions across AZ, DE, IL, PA, TX, and VA, utilizing techniques such as Cognitive Behavioral Therapy.
This page explains how Bicoastal Counseling & Coaching, LLC ("we," "us," "our") handles information collected through this website. It does not replace the HIPAA Notice of Privacy Practices provided to clients at the start of services, which governs how your clinical and health information is used and protected as part of treatment.
Information We Collect
When you use this website, we may collect information you voluntarily provide, such as your name and email address through our contact form, along with general website usage data collected through cookies and analytics tools (see below). We do not collect health or clinical information through this website; that information is only shared and protected once you begin services through our secure client portal and telehealth platform.
Cookies and Analytics
This site uses cookies to analyze website traffic and improve your browsing experience. We use Google Analytics to understand how visitors use this site, such as which pages are visited and how people find us. This data is aggregated and does not identify you individually. You can control cookie preferences through your browser settings.
Contact Form Information
Information submitted through our contact form is used solely to respond to your inquiry. We do not sell, rent, or share this information with third parties for marketing purposes.
Telehealth and Client Information
All clinical sessions are conducted through a secure, HIPAA-compliant telehealth platform. Information shared during sessions is protected under HIPAA and is governed by our full Notice of Privacy Practices, provided to you directly when you begin services. If you have questions about how your clinical information is protected before starting services, you're welcome to ask during your free consultation.
A Note on Phone and Voicemail
Our general business phone line is used for scheduling and general inquiries only. It is not a secure, HIPAA-protected line. Please do not leave sensitive clinical information in a voicemail.
Third-Party Links
This website may contain links to third-party sites (such as our booking platform or insurance company websites). We are not responsible for the privacy practices of those external sites.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Questions?
If you have questions about this privacy policy, please reach out through our Contact Us page.
Last updated: August 2026
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